Context HelpIf you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A context menu will open. It offers comprehensive information about all the actions that you can perform on the given page. Each pop-up window shows up on the same page so that you can quickly get back to your work.
Video TutorialsWe have a huge collection of instructional videos explaining how to use our Control Panel. They're meant for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.If you can't discover the solution you need, have a glimpse at our extensive FAQ section, which includes questions asked by real customers and offers real solutions. We frequently "revamp" our FAQ database with new entries in order to cover all the innovations and new additions to our web hosting platform.
Ticketing SystemIf you still can't find the solution you searching for in the Frequently Asked Questions database either, you can touch base with our great team of technical support engineers available 24x7x365 and eager to assist you with any query. Each trouble ticket you open will be answered within sixty minutes (the average response time is approximately twenty mins), so you will not have to wait a long time to receive an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 265336
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com